PRIVACY POLICY

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form. When subscribing or responding on our website, as appropriate, you may be asked to enter your: name, email address, mailing address or phone number. You may, however, visit our website anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience. Your information helps us to better respond to your individual needs;

  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you;

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs;

  • To administer a contest, promotion, survey or other website feature; or

  • To send periodic emails. The email address you provide may be used to send you occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, tracking affiliate payments (your email is shared privately with Commission Factory so that we can track when an affiliate refers you to the website) or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our website policies, or protect our our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website or service provider systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and save your preferences for future visits and compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our website, you consent to our online Privacy Policy.

Changes To Our Privacy Policy

Please note that the content of this page can change without prior notice. If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on February 28, 2019.

Contacting Us

If you have any questions regarding this privacy policy, you can contact us via email at amy@truenorthmarketing.com.au or through the Collaborate page.